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Article about non internet dating agencies:
Introduction agencies provide a service to match compatible people for social or personal relationships. The most common introduction agencies are dating apps and websites. Some services are free to use, others require consumers to sign a contract and pay a fee in order to receive introductions and/or matches and communicate with other members on the platform.
>> ENTER THE SITE << This page includes information on: Your consumer rights. Australian Consumer Law guarantees your rights when you buy goods and services. In fact, most products and services purchased after 1 January 2011 come with an automatic consumer guarantee that the product or service you purchased will work and do what you asked for. This includes Match-making and dating agencies. Acceptable quality. When you engage a business to provide a service, you have the right to expect ‘acceptable quality’. Services must be: provided with due care or skill (taking all necessary steps to avoid loss and damage) fit for any specified purpose (express or implied) provided in a reasonable time (when no time is set). What is ‘reasonable’ will depend on the nature of the service, the difficulty of the task and other relevant factors like busy periods and public holidays etc. You should not have to pay more to receive further service to rectify the initial problem. Be wary of business asking for more money to provide further advice or more suitable introductions." Remedy when things go wrong. You are entitled to an appropriate remedy from the business when the product or service you purchased does not meet one or more of the consumer guarantees. This might be a refund, a further service to rectify the problem and in some cases, reimbursement for damages and consequential loss. The type of remedy will depend on whether the problem is: Minor. If the problem is minor, you cannot demand a refund immediately - you must give the business an opportunity to fix it. The business can choose how to fix the problem. However, if the fix takes too long, you can get someone else to fix the problem and ask the business to pay reasonable costs or cancel the service and get a refund. If the problem is major or cannot be fixed, you can choose to: terminate the contract for services and request a full refund seek reimbursement for the difference between the value of the services provided compared to the price paid. Major.
Non internet dating agencies
